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Kaya Eco Living Eco Living

Privacy Policy

Last updated: September 9, 2026

Kaya Eco Living is a small company in Parker, Colorado. This page says plainly what we collect, why, who handles it for us, and how to change your mind. If anything here is unclear, email contact@kayaeco.com.

1. What we collect

  • Orders. Your name, email, shipping and billing address, phone number and what you bought, through Shopify's checkout. Card details go directly to Shopify's payment processor; we never see or store them.
  • Customer accounts. If you create one, Shopify stores it.
  • Newsletter and welcome offer. Your email address and the page you signed up on.
  • Event sign-ups. Your email address and the event, so we can send your code.
  • Studio, wholesale and support messages. Your name, email, business name if you give one, and your message.
  • Reviews. The name you enter, your rating, your review, any photos or video you upload, and the product reviewed. Reviews linked to an order carry a "verified" mark.
  • Technical data. When you submit a form, your IP address is stored only as a one-way hash, to stop spam and abuse; support messages also record your browser type. We do not keep raw IP addresses in our own systems.
  • Your cookie choice, saved in your browser so we do not ask again.

2. How we use it

  • To fulfil and ship orders, and to handle returns and warranty claims
  • To reply to enquiries and support messages
  • To publish reviews you submit (see our Terms of Service)
  • To send marketing email only if you signed up for it; every email has an unsubscribe link
  • To measure advertising and site use, only with your consent (see section 4)
  • To prevent fraud and abuse, and to comply with the law

3. Who handles it for us

We do not sell personal information. We share it only with the services that run the store:

  • Shopify: our store, checkout, payments, customer accounts, point of sale at events, and order email.
  • Cloudflare: hosts this website, stores form submissions and reviews in our database, protects the site from attacks, and provides site analytics that do not use cookies.
  • Resend: sends our transactional email, such as review requests and replies to your messages.
  • Google: the Google Ads tag measures whether an ad led to a purchase. Until you accept advertising cookies it runs in a cookieless mode. Google Analytics is not currently active on this site; if we enable it, it stays off until you accept analytics cookies.
  • Meta (Facebook and Instagram): the Meta pixel loads only after you accept advertising cookies.
  • Shipping carriers, to deliver your order.
  • Faire, if you place a wholesale order through our Faire shop; Faire's own privacy policy applies there.

4. Cookies and similar technologies

Cookies fall into three groups. You choose when you first visit, and you can change your choice any time from Cookie Settings in the footer of every page.

  • Strictly necessary: your cart and checkout (Shopify), your cookie choice, and security. Always on.
  • Analytics: which pages people read and where they get stuck. Off until you turn it on.
  • Advertising: Google Ads conversion cookies and the Meta pixel, so we can tell whether our ads work and avoid showing you the same ad again. Off until you turn it on.

Rejecting everything keeps the site fully working. You can also block or clear cookies in your browser.

5. How long we keep it

Order records for as long as tax and accounting law requires. Reviews until you ask us to remove them. Enquiries and support messages for as long as we need to help you and to keep a record of what we promised. Hashed technical data only as part of the submission it belongs to.

6. Your rights

You can ask to see, correct or delete the personal information we hold about you, or ask us to stop marketing to you, by emailing contact@kayaeco.com. We answer within 30 days. Every marketing email has an unsubscribe link. This site is not directed at children under 13 and we do not knowingly collect their information.

7. Security

Encrypted connections throughout, payment handled by Shopify's PCI-compliant checkout, and access to form and review data limited to the people who run Kaya.

8. Changes

We post changes on this page with a new date at the top.

9. Contact

Kaya Eco Living
5717 Amarosa Dr, Parker, CO 80134, USA
contact@kayaeco.com · +1 720-657-8624